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Tony

Tony is 42 years old. His betting escalated over two decades, and he was struggling to pay off his gambling-related debts. He moved to Dubai to try and get away from gambling, but that was when he began gambling online. He was targeted by VIP schemes which provided bonuses and lavish hospitality to encourage him to gamble more. 

He eventually came to a point where he says that the only way he was going to be able to stop gambling was to reach out for help and find suitable support and treatment. Tony now uses his own experience to help other people. He is the founder of GamLEARN, a charity that has been set up to support people who have experienced gambling-related harm. 

 

Contributions

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I would like the gambling companies to be accountable for the harm and the damage they do to individuals, both criminally, they have a responsibility, a corporate responsibility to their consumers, but also financially. I would love to see advertising completely banned across the board. You have so many people that enjoy gambling. They don’t need to see an advert or hear it on the radio or see it in the newspaper. I’d like reform change, how research is funded, how treatment is funded, how education is funded. It cannot come from the industry directly having a say whenever it comes for a statutory level which will come from the industry, but they will have no say in how that research is done, what data is collated and shared, and the government needs to step up. Banks need to step up. But the industry needs to step up and step up. You know, to take, like I’ve got to take responsibility for what I did, they have to take responsibility for what they did and how they’re behaving now. Lives have been lost because of their failures

Tony
Stigma
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The later, the better I do think, I think. Jesus, at 21, nearly 22 I was a father, so you should have thought that I was responsible. But no, I don’t think 21 is old enough. I think if people are 25 they can make better decisions. If it’s not in your face as well, if you if you do that as well as advertising, then you know you’re not curious about it. You don’t want to know more about, you don’t want to think oh my God, I got £50 free bet here, that’s free money. Oh, Harry Kane to score any time like £10, I win 60. That’s going to happen. Like you know, if you combine the two, I think it would – I do think it would reduce harm. I really do. There are people that got into gambling later in their lives where it grabbed them and destroyed them in years, you know, in such a short period of time. And that does happen, but I do think that more start younger, more it’s embedded in culture and society that they’re around and that has a big part to play as well.

Tony
Change
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And you can imagine the pressure I was under when I had to tell like all these people, I’d stolen money from what I had done, and it was daily, daily. I was given opportunities to earn and pay back money, and I got another job, but it was never going to repair what I’d taken. It would have taken me 10 lifetimes to do that. And the pressure just got to me, and my escape was gambling. There was nowhere else. It is probably so hard for people to understand that the problem that had put me in that turmoil was the problem that I was going back to take my mind off of it. And it would do that for me. It’s mad, and again, I just carried on causing more, and more, and more, and more damage, more and more damage, and I stole from the employer that took me on in the UK and you know, I had to tell them what I’d done and left that job, and that was my moment.

Tony
Harm
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The biggest effect it’s had on me is the relationship I’ve got with my kids and my wife really. I know I could have been a better Dad. I know I could have given my kids more than I did, security, trust. All these things that I did. That for me is the biggest resentment I have for myself. You know, like homes, jobs, savings, money, financial security. Yeah, it’s devastating as well in itself, but they can be recovered. So can the relationships I know with my kids and my wife but there’s things that I missed out on. I missed out on you know, seeing my daughter crawl for the first time, first words, birthday parties, christenings. Being there, you know when my son probably needed me. There’s only so much a parent can do, but yeah, I’d say that’s like that’s the one that kills me more than others.

Tony
Harm
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And during August 2014, I went to see a counsellor like an NLP counsellor and told her what I thought I needed help with and deep down, I never really wanted to stop then. I thought I did, but I didn’t. And I lasted until January. Sort of January. And during that time, I was still getting like free money, free bets that I was just withdrawing. So, I was just withdrawing the free cash that was put in my account, just like a wage. Every month they’d send it, I’d take it out, send it, take it out, sorry every week, take it out, take it out. And in January of 2015, they said that I couldn’t take this £5,000 out. I had to gamble with it, play with it, and turn it over. You know, if they did that to me now, I’d tell them like do one but then I just felt, okay, let’s do it, like, let’s do it. That was it. It was like a moth to a flame and all of the feelings, and like I said that time, I never really wanted to stop. It was like a battle to stop. Not as easy as it was when I did last reach out for help. It was a fight. So, it was like a green light. You know, you can do this. You can do this

Tony
Recovery
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And then yet I gambled, and I used people’s money that wasn’t mine. I was in charge of a fund for people that are buying properties from me. I’d set up my own business in Dubai, real estate business. I had agents under me, and I used money and I dipped in money and when I dipped, I just kept dipping and dipping, and it just spiralled out of control. I was working and gambling at the same time. I was gambling all through my weekends. [partner] had gone back home and everything was just gambling orientated. I was gambling, taking risks that I would never have taken before. And it all came crashing down in 2016. I had to leave Dubai, so I’ve then left from the UK to go to Dubai, but now I’ve left there to go here, and I had to try to resolve all the damage that I had caused. I was losing my then family home. I’d kept all of this away from my family, all the stuff that they thought I was doing great. And the truth was, you know, from that January, no one had a clue that I was doing to the extent of what I was doing. I’ve had the big wins and things like that and always lied about how big they were, just like the losses. But yeah, it got to a stage of just absolute turmoil. And I came back to the UK to try to repair the damage that I’d done in Dubai to try to save my marriage

Tony
Show text version

I used to save money. I worked hard. I went on holidays. You know, I did as well as I thought I could have done at that time, but I still gambled. Nowhere near to the extent where I ended up at, but I still gambled. And that would be like after work or at the weekends on football and it soon developed that I was gambling more and then going in my lunch break and maybe then taking a few hours more out of work and things like that. And I’d say it progressed really quickly, you know, really quickly in terms of what it started at, and what it was turning into. But I was still able to put my first deposit down on my flat at 21. I became a father, you know, quite young. I had responsibilities. I never had at that stage borrowed money to gamble and use – it was all my own money, which doesn’t make it right, but it was how it was. But then I started to use a credit card because I’d kept my savings and my endowment for my mortgage and things like that. And then I started using credit cards and taking cash out of credit cards. Then, after years of being in employment, it was really easy to get a loan, and loans to then clear the credit cards, and then further loans to consolidate the cards, and the loans already taken, and all I would do is clear them and then use them again. So how my mind would be is like get a loan to clear and then have a kitty there to use. And then that way, I’d get that kitty up to clear the loan and everything would be on zero again, but well, the mind of me as the gambler told me and the reality that was actually ever going to happen or did happen, it never worked out that way. Look, it wasn’t just lose, lose, lose, lose, lose, but what it was was there is no stop button.

Tony
Gambling Experiences
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That day I left that shop, it was like I was powerlessness. It was it was like something took me in that shop without me physically doing it, and that was my addiction. That’s what I would, I would say it will make decisions and choices for you that you would never make yourself. When without it, it will not care about you, your family, your friends, your job, your health. It will control you. And it is so hard to get out of its grasp, you know. And people would find that so hard to understand. And for me, there is no stop button for a gambling addict. There is no stop. And whether that is winning a thousand pounds on a Monday and another 3000 on a Tuesday, that person will keep going back, and back, and back or I will keep going back, and back, and back until I’ve got zero. There is no stop. There is no win big enough. It controls everything, you know, I ever did. It controlled decisions I made. You know, the way I would meet up for family holidays I’d arrive later, so I’d got my time. It makes the slightest decisions to the most impactful. You know, and that’s what a gambling addiction…. I believe that’s what any addiction does, any addiction. Well, that is what gambling addiction did to me.

Tony
Gambling Experiences
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And I picked it. I said, I want that one. Not knowing the price or he said how much do you want to put, and I said five, put a fiver on it for me. So, he filled in the slip, put it up and I wish it never did but it won. I’ve looked back at that race in terms of Googling the name and how that race panned out, and it was exactly what it gave me. It was like a roller coaster ride. You know, it sped out and then came up and won on the line and there’s the cheer and the euphoria and then going behind and giving your slip and getting the winnings. Because it was 33/1 so, you know, just over a 160 odd pounds before tax. Tax was a thing back then in the shops, that’s how long ago it was. But it was the rush, the thrill that that gave me, you know, was like an injection of heroin, an injection of drugs, an injection of adrenaline. It was unbelievable and instant. And yeah, I’d say that’s when I fell in love with gambling. You know, and I don’t know how I would have felt if it had lost or would I have put another one on, I don’t know. It’s too long ago to remember, but that feeling I don’t think I’ll ever forget. And then that’s how it started.

Tony
Gambling Experiences
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And when I think the second year into gambling online, or third year, I got approached by the company that I was betting with, what are they called… these VIP managers. And it was like an introduction, “We’re coming over to Dubai for the World Cup, to the racing meeting”. Again, you can’t gamble over there, but it would be great to meet you, etc., etc., etc. And I thought wow, this is this is nice, like we’ve got a box if you want to bring any of your staff or any people you work with blah blah blah. And so, I got six people from my office. I said look, “This company has given me free tickets to this box, I know some of you wanted to go”. And yeah, we went to the races, and it was that typical champagne, food and executive box, and all pretty flash. And yeah, I thought this is great on the surface, like this is really, really good and it’s free. Started getting free bets, bigger free bets from them. Following that meeting, got an account manager who was again the same sex, supported the same football team as me and that’s why I’m sure they put him with me in the end. He would send me free bets, things like that. When that all happened, my gambling went to another level in terms of monetary terms and time. Not just about the money, but time as well. I felt I had to be loyal to this company. I felt that I had to continue only betting with them. And they were giving me all this free stuff so, you know, some of it’s free. None of it was ever free, the free bets were never free.

Tony
Gambling Companies
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I found like online casino, and when I say online casino, I didn’t play slots. I just could never get them. I probably did have these free spins and dip in and out, but not like some people I know who play slots, they just play slots. So, I’m talking roulette and blackjack, games like that, table games. And they would keep me occupied from, you know, eight o’clock in the morning, nine o’clock in the morning from my time till the racing started in the afternoon. In-play betting, that was like that’s so easy to gamble every minute of every game. But that’s what it was. It was all of that. It was all of that. And I would say most of my time, well, it was on the casino because you could play that 24 hours a day, seven days a week.

Tony
Gambling Companies

As accessibility improved, if improved is the right word, you know, in terms of, you know, look at where it started. I started out on fruit machines and then I’d end up at the bookies, but then I didn’t necessarily go into the bookies because I could do it via a remote control and then it moved onto my phone. You know, obviously all these different… so accessibility made it much, much easier to gamble.

Gambling Companies

I’d like reform change, how research is funded, how treatment is funded, how education is funded. It cannot come from the industry directly having a say whenever it comes for a statutory level which will come from the industry, but they will have no say in how that research is done, what data is collated and shared, and the government needs to step up.

Change

People do gamble within their means, but you’ve got to know that they don’t care about those people. They care about the 5% that are giving 80% of their profits. Those 5% I can assure any person, you know, it would be in the high 90s of how many have a gambling disorder, without a doubt, without a doubt. And they know it. The operators know it. They definitely knew who I was. You know, they called me a wild man and things like that. They know who I was and what I was doing in terms of a gambling addict. And they didn’t care because all they care about is their profits. So, profits over lives isn’t it really?

Gambling Companies

You do see stigma attached to it. Like I say, you know, go for a health check, it never used to be a question that was on your health check, how many fags do you smoke, you smoke how many fags, you drink how many? Nothing about gambling. Gambling was my biggest…it’s mad because when I talk to you about health, when my cholesterol was at 7.8 and it went down to four point something. I remember her saying to me my God, that’s gone down so much over the years, like, what have you changed? And I said well, I’ve stopped gambling and I eat porridge every day. That was like my reasoning for it. The question wasn’t even on there, but that’s why my health had improved

Stigma

I remember I was at an England game in a pub a lady said to me so why are you down here then, why are you living down here? and I said, I’ve just come out of rehab, and I don’t want to go back to London and I suffer with a gambling addiction – like you gamble loads? It’s just, I think it’s just looked at so differently, whether that’s stigma or not I just I feel like sometimes people just don’t understand. You know, you say you got a drink problem or drug problem it’s like ohhh. You say gambling problem ‘What he gambles too much? or she gambles too much’ but it’s like, it’s not really seen I don’t think. It’s so normalized. You know, it’s so normalized.

Stigma

The industry needs to step up and step up. You know, to take, like I’ve got to take responsibility for what I did, they have to take responsibility for what they did and how they’re behaving now. Lives have been lost because of their failures. Homes have been lost because of their failures. Families have been destroyed because of their failures, and they might say well, we did everything right then that’s their opinion. But I’m sure if you’re spending more than you can afford, if you’re borrowing to gamble, if you’re playing a product that is highly addictive 12 hours a day. They haven’t acted responsibly, you know. And I believe no other industry would get away with what they’ve done.

Change

And people would find that so hard to understand. And for me, there is no stop button for gambling addicts. There is no stop. And whether that is winning a thousand pounds on a Monday and another 3000 on a Tuesday, that person will keep going back, and back, and back or I will keep going back, and back, and back until I’ve got zero. There is no stop.

Gambling Experiences

My friend, his brother actually had a fruit machine in his bedroom, and you didn’t have to put money into it. You could just load the credits behind, and we used to play this fruit machine as sort of like 10, 11-year-olds. And when I started secondary school, I’d say this was the first interaction with gambling was penny up the wall… where you sort of throw coins against the wall and whosever coin is closest to the wall you would win the coins of people that are throwing… And the feeling that it gave me was obviously it’s competitive and I’m a young teenage boy and it was fun. So, yeah, very, very similar to sort of where it developed going forward with my gambling.

Gambling Experiences

My first relationship with gambling was with my granddad, and I only found out about this when I left rehab, when my mum told me what we used to do together. I never really had any memory of it, but he used to ask me to pick horses for him from the newspapers. You know, what ones did I like the name of, what numbers and that went on to sort of picking numbers for him for the lottery. And it must have stuck with me because I laugh because I wasn’t, but he used to say I was lucky.

Gambling Experiences

Legacy harms, you know. Getting a job with a criminal record can be hard. Insurance when you’ve got a criminal record and you’ve been declared bankrupt is tough. I can’t be a trustee on a charity because I’ve got a bankruptcy and I’ve got a criminal record.

Harm

And then yet I gambled, and I used people’s money that wasn’t mine. I was in charge of a fund for people that are buying properties from me. I’d set up my own business in Dubai, real estate business. I had agents under me, and I used money and I dipped in money and when I dipped, I just kept dipping and dipping, and it just spiralled out of control.

Harm

I was always someone that always had access to people that would lend me money. Family, friends and extended friends. Because I was always someone that worked. I was always someone that had a job. The perception was doesn’t gamble more than he can afford or doesn’t gamble excessively. There was no even mention of that. That is someone that could always deliver on promises that he made, and it was only a matter of time before those promises were let down. I let people down, I let friends down, I let family down.

Harm

Like I say, responsibilities. I was a young father, and I should have been more responsible. Even today, like our living circumstances. The fact that, you know, because of debt and bankruptcy’s it may be harder for us to ever have our own home again. You know, there’s so much. There’s so much to it.

Harm

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